FAQ ID # 1715
DateTime error opening Tenant Pro 7
Last Update : 2010/06/02
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Question / Issue
When opening Tenant Pro 7, I get an error that says "String was not recognized as a valid DateTime." How can I fix this?

Answer / Solution

Tenant Pro 7 requires that your Date/Time settings be set to standard American time settings.  If you are in a different country, you may have your Date/Time settings set differently.  If you experience the following error, this is more than likely the cause:

To correct this, you must change your Date/Time settings to be the same as this:

To access these settings in Windows XP, click Start > Control Panel > Date, Time, Language, and Regional Options > Regional and Language Options.  Then select the Date tab or Time tab to select the settings.

 

To access these settings in Windows Vista or Windows 7, click Start > Control Panel > Clock, Language, and Region > Change the date, time, or number format.

 



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