If you prefer to 'zero-out' Tenant ledgers, you must first select an existing Chart Account or add a Chart Account to use for accounting purposes. If you do not know which type of account to use, we recommend to consult with a Certified Accountant. 

**Note: Tenant Pro does not provide this account by default.**

If you need to add a Chart Account you may find instructions here: How to create a new chart account?

Once you have defined the Chart Account to be used for your charge-off, you may proceed with creating the charge-off.

Using your selected Chart Account, you will need to create a Tenant Payment Credit to adjust the amount owed on the Tenant Ledger. Instructions to create a Tenant Payment Credit can be found here: What is a tenant payment credit and how do I enter one?