Tenant Pro 7 Knowledge Base

Welcome to the Tenant Pro 7 Knowledge Base.

Not finding your issue? Please take a look at our Known Issues List before contacting support. Browse Topics

Top 10 FAQs
	When starting Tenant Pro each day, we get the update screen... then when we proceed it says it cannot connect to the server. How do we resolve this? I get an error when trying to update my Tenant Pro
	How do I install Tenant Pro on my Windows Vista, Windows 7, or Server 2008 operating system? Tenant Pro and Windows Vista and Windows 7
	End of Year Processing in Tenant Pro End of Year Processing
	I purchased the Quickbooks add-on for use with my Tenant Pro - how do I make them work together? How to use Quickbooks with Tenant Pro.
	Tenant Pro 7: Current Known Issues Tenant Pro 7: Known Issues, Workaround and Resolutions
	How do I enter property beginning balances? Entering property beginning balances.
	How do I install a Tenant Pro 7 Access Version: Workstation? Workstation Installation
	How do I perform a bank reconciliation? Bank Reconciliation
	How do I restore my data file to a different computer? How do I restore my data file to a different computer?
	How do I do 1099s at the end of the year? How do I do 1099s in Tenant Pro?

Recently Added FAQs
	My Bank Reconciliation Summary Report does not match my Check Register / Bank Account Balance List / or General Ledger.
	When opening Tenant Pro 7, I get an error that says "String was not recognized as a valid DateTime." How can I fix this? DateTime error opening Tenant Pro 7
	How do I restore my SQL data file backup to a new or different computer? How to restore my SQL Data File
	Does my processor meet the minimum system requirements for Tenant Pro 7? Processor List
	What do the Source Codes on my General Leger Report refer to? How can I find where a transaction on my General Ledger is from?
	How do I Reconcile transactions from Tenant Pro 6 after I migrate to Tenant Pro 7? My first bank reconciliation after migrating from Tenant Pro 6.
	How do I disable User Account Controls on a Windows 7 PC when Tenant Pro is already installed? How to Disable UAC on a WINDOWS 7 PC when Tenant Pro is already installed
	I updated one of my PCs in Tenant Pro and now my other workstations won't open, how do I fix this? How to update Tenant Pro when it won't launch
	How do I zero our tenant accounts that have been sent to collection? Completing a charge off on tenant account
	Out of state owner's tax and Tenant Pro - how to accommodate the regulation requirements? California Out of State owner's tax