Tenant Pro 7 Knowledge Base

Welcome to the Tenant Pro 7 Knowledge Base.

Not finding your issue? Please take a look at our Known Issues List before contacting support. Browse Topics

Top 10 FAQs
	How do I install Tenant Pro on my Windows Vista, Windows 7, or Server 2008 operating system? Tenant Pro and Windows Vista and Windows 7
	When starting Tenant Pro each day, we get the update screen... then when we proceed it says it cannot connect to the server. How do we resolve this? I get an error when trying to update my Tenant Pro
	Tenant Pro 7: Current Known Issues Tenant Pro 7: Known Issues, Workaround and Resolutions
	I purchased the Quickbooks add-on for use with my Tenant Pro - how do I make them work together? How to use Quickbooks with Tenant Pro.
	End of Year Processing in Tenant Pro End of Year Processing
	How do I perform a bank reconciliation? Bank Reconciliation
	How do I install a Tenant Pro 7 Access Version: Workstation? Workstation Installation
	How do I enter property beginning balances? Entering property beginning balances.
	How do I restore my data file to a different computer? How do I restore my data file to a different computer?
	How do I do 1099s at the end of the year? How do I do 1099s in Tenant Pro?

Recently Added FAQs
	Why won't my Activation Code work for all computers? --or-- Why is only one of my computers prompting me for an Activation Code?
	When I open PDF attachments, I get an error. There was an error opening this document. The file is damaged and could not be repaired.
	When I attempt to create a new Property, an Unexpected Error appears, preventing me from Saving it. G/L Defaults
	Is Tenant Pro compatible with 64-bit operating systems?
	My Bank Reconciliation Summary Report does not match my Check Register / Bank Account Balance List / or General Ledger.
	When opening Tenant Pro 7, I get an error that says "String was not recognized as a valid DateTime." How can I fix this? DateTime error opening Tenant Pro 7
	How do I restore my SQL data file backup to a new or different computer? How to restore my SQL Data File
	Does my processor meet the minimum system requirements for Tenant Pro 7? Processor List
	What do the Source Codes on my General Leger Report refer to? How can I find where a transaction on my General Ledger is from?
	How do I Reconcile transactions from Tenant Pro 6 after I migrated my database to Tenant Pro 7? My first bank reconciliation after migrating from Tenant Pro 6.