Tenant Pro 7 Knowledge Base

Welcome to the Tenant Pro 7 Knowledge Base.

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Top 10 FAQs
	When starting Tenant Pro Access each day, we get the update screen.......then when we proceed it says it cannot connect to "the server". How do we resolve this? I get an error when trying to update my Tenant Pro
	End of Year Processing in Tenant Pro End of Year Processing
	I purchased the Quickbooks add-on for use with my Tenant Pro - how do I make them work together? How to use Quickbooks with Tenant Pro.
	How do I install Tenant Pro on my Windows Vista operating system? Tenant Pro and Windows Vista
	How do I enter property beginning balances? Entering property beginning balances.
	How do I reconcile? Bank Reconciliation
	How do I do 1099s at the end of the year? How do I do 1099s in Tenant Pro?
	How do I install a client workstation? Client Installation
	What do I do with my prior year retained earnings and current year earnings at the end of the year? Chart of Accounts Number 3999.
	I get an error after installing the 11.19.07 service release of Tenant Pro. What should I do? I am getting an error message - what do I do?

Recently Added FAQs
	When starting Tenant Pro each day we get the update screen.......then when we proceed it says it cannot connect to "the server". I'm using Tenant Pro SQL. What should I do? I get an error when trying to update my Tenant Pro SQL.
	When starting Tenant Pro Access each day, we get the update screen.......then when we proceed it says it cannot connect to "the server". How do we resolve this? I get an error when trying to update my Tenant Pro
	I can't remember my password for SQL Server, how do I get in? Lost SQL Server Password.
	A Technical Support Representative has asked me to upload a copy of my database, how do I do that? Uploading database
	How do I change a check number, once it has been posted into tenant pro? Change Check Number
	How do I change a check number, once it has been posted into tenant pro? Change Check Number
	How do I charge and pay application fees on applicants? Application Fee
	When waiving a late fee as a tenant credit shows up in the the tenant ledger in the payment column as a payment, when in fact it should show up in the charge column as a negative charge, otherwise it becomes money earned by the owner and it is not. Can you show me how to do this? Tenant Credit
	I have a tenant who has moved out of 1 property we have under management and into another property that we have under management. The property manager has allowed her to transfer her security deposit from the old property to the new property. How do I transfer the money from one property to the other one without writing a check and zero out the old balance from the first property this tenant rented? Security Deposit Transfer
	I have a worker that lives in one property and does work at a different property. How do I reduce his rent from doing work at a property that is different than where he lives? Concession or Reduce rent for work by tenant